Returned and reimbursements
Returns and Refunds Policy
Returns - 30 days
You can return the product within 30 days from the date of purchase to obtain a refund.
- The product must be returned intact and in its original packaging.
- Return shipping costs are the responsibility of the customer, unless the item is defective.
- The return will be processed within 7 working days from the reception.
Refund - 7 days
Full refund will be issued within 7 days from the return of the product. The amount paid will be refunded, less shipping costs (if applicable).
- The refund will be made using the same payment method used.
How to request a return or refund
Contact our customer service info@rugfixx.com entror 30 days from the date of purchase to initiate the return process.
CONTACT US
Email: info@rugfixx.com
Telephone: +39 3451692759
Customer service is active from Monday to Friday from 9am to 6pm.