Returned and reimbursements

Returns and Refunds Policy

Returns - 30 days
You can return the product within 30 days from the date of purchase to obtain a refund.

  • The product must be returned intact and in its original packaging.
  • Return shipping costs are the responsibility of the customer, unless the item is defective.
  • The return will be processed within 7 working days from the reception.

Refund - 7 days
Full refund will be issued within 7 days from the return of the product. The amount paid will be refunded, less shipping costs (if applicable).

  • The refund will be made using the same payment method used.

    How to request a return or refund
    Contact our customer service info@rugfixx.com entror 30 days from the date of purchase to initiate the return process.

CONTACT US

Email: info@rugfixx.com
Telephone: +39 3451692759
Customer service is active from Monday to Friday from 9am to 6pm.